Delivery Information

Shipping costs £5.95
Express Delivery £9.95

We do our best to deliver the goods to the correct address, however, we cannot be held responsible for incorrect or incomplete information. If goods are delayed due to this information being incorrect or incomplete, refunds will not be offered. Please ensure you supply us with a correct and complete delivery address including postcode.

Once delivered to the given address, the package is no longer the responsibility of Home and Scents If the goods are accepted or signed for by someone other than the recipient but not passed on, we cannot take responsibility for this nor offer any refund.

If you choose an Express delivery options and your order is not delivered, or an attempted delivery is not made by the date specified, we will offer a full refund of your delivery charge in the UK. Exceptions to this rule include, but are not limited to, your delivery being delayed by terrorist activity, adverse weather conditions, industrial action, incorrectly supplied address details, strikes, blockades, natural disasters industrial accidents and road accidents. If you have received free delivery already, no refund of delivery charge can be made.